Senior Regional Director of Operations Senior Housing Managers, LLC
The Best Friends™ Approach to dementia care is a relationship-centered care model embraces the tenets of respect, empathy, support, trust, and humor to create meaningful engagement and dignity for both residents and staff. In this session, the presenter will discuss the building blocks of this approach including life stories and skilled communication to create an environment where a resident feels safe, secure, and valued. Audience members will explore practical tips for using Best Friends™ in a variety of care settings, as well as new approaches to minimize challenging behaviors and increase engagement.
