This presentation is a broad overview and practical guide to implementing an effective risk management strategy while juggling the complex documentation and regulatory issues, all while managing resident and family expectations. Falls and skin breakdowns happen, and the presenter will discuss strategies to prevent them, as well as how to document the events within medical records and incident reports. Audience members will learn methods for managing unreasonable expectations of residents and their families, and how to handle adverse events. The presenter will discuss arbitration agreements and the enforcement of arbitration agreements, as well as explaining the touchpoints in Oregon of corporate liability.
